Cookie Policy
Last updated February 2026.
This Cookie Policy explains how Chartsy ("we", "us", or "our") uses cookies and similar technologies when you visit our website at chartsy.app ("Service").
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help websites function properly and provide information to website owners about how their sites are being used.
How We Use Cookies
We use cookies for the following purposes:
Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled:
- User Interface State: We store preferences like sidebar state to improve your user experience
- Authentication: To keep you logged in securely across sessions
- Security: To protect against cross-site request forgery and other security threats
Functional Cookies
These cookies enhance your experience but are not essential:
- Theme Preferences: Remember your choice of light or dark mode
- Language Settings: Remember your preferred language
- Dashboard Layout: Save your customized dashboard settings
Analytics Cookies
We may use analytics services to understand how our service is used:
- Usage Analytics: Help us understand which features are most valuable
- Performance Monitoring: Identify and fix technical issues
- User Journey Analysis: Improve the overall user experience
Third-Party Cookies
Some cookies are set by third-party services we use:
- HubSpot: For customer support chat functionality
- Paddle: For payment processing and subscription management
- Calendly: For scheduling product demos
Cookie Duration
We use both session and persistent cookies:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: May remain on your device for up to 2 years, depending on their purpose
Managing Your Cookie Preferences
You can control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device
- Delete all cookies or specific cookies
- Block cookies from specific websites
- Block all third-party cookies
- Clear all cookies when you close your browser
Browser-Specific Instructions
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Please note: Disabling certain cookies may impact the functionality of our service. Essential cookies cannot be disabled if you want to use our service.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this policy.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Email: support@chartsy.app
For more information about our data practices, please see our Privacy Policy.