Finding the Right Solution for BigCommerce Analytics
Running a BigCommerce store means dealing with a lot of data - orders, customers, products, subscriptions, and payments. While having access to all this information is critical, the challenge for many merchants is turning raw data into actionable insights quickly and accurately.
Many teams face common pain points:
- Analytics spread across multiple BigCommerce tables
- Manual report generation using spreadsheets or Excel
- Time-consuming data merging and cleaning
- Difficulty tracking customer segments and repeat purchase behavior
- Relying on technical skills or BI tools to answer simple questions
Finding the right analytics solution means choosing a tool that not only provides dashboards but also makes it easy to generate unified, accurate reports and uncover insights that drive business growth.
Two popular options for BigCommerce merchants are Chartsy and Glew.io. Both offer analytics and reporting capabilities, but they approach the challenge in very different ways.
What Is Chartsy for BigCommerce?
Chartsy is an AI-powered BigCommerce analytics app designed to give merchants full visibility into their store's performance. It combines:
- 30+ key ecommerce metrics
- Pre-built BigCommerce dashboards
- AI-powered custom reports using natural language
- Advanced customer segmentation and monthly cluster tracking
- Data health monitoring
Merchants can start with a 7-day free trial and immediately access structured insights across products, customers, orders, and revenue.
AI-Powered Custom Reports Using Plain English
Chartsy's standout feature is ChartsyAI, a virtual data assistant for BigCommerce analytics. Instead of manually configuring reports, users can type questions like:
- "Show me my top three customers for December 2023."
- "Compare repeat purchase rate month over month."
- "Which products generated the highest revenue last quarter?"
- "Segment customers by lifetime value."
ChartsyAI automatically translates these plain English prompts into custom charts and dashboards. No SQL, no manual metric selection, no dashboard restructuring.
This approach is perfect for non-technical teams that need fast, accurate insights.
Unified Reports Across Multiple BigCommerce Tables
Ecommerce data is often spread across multiple tables - customers, orders, products, payments - making it difficult to create comprehensive reports. Traditionally, merchants have to:
- Explore the BigCommerce API
- Run multiple reports
- Export data to Excel or spreadsheets
- Merge and clean the data manually
Chartsy eliminates this workflow. Its AI-powered reporting engine automatically combines relevant datasets from multiple tables, producing unified, ready-to-use reports in seconds. Merchants save hours and avoid potential errors from manual consolidation.
30+ Pre-Built Metrics and Dashboards
Chartsy offers ready-to-use charts across:
- Product performance
- Customer behavior
- Order distribution
- Revenue trends
Merchants get instant visibility into their store performance without setup, making analytics more accessible and actionable than traditional dashboards.
Advanced Customer Segmentation
Chartsy supports monthly customer clustering, helping merchants identify:
- Promising customers
- Potential loyalists
- Lost customers
- High-value repeat buyers
Tracking cluster movement month-to-month enables better retention strategies, targeted marketing, and increased customer lifetime value.
Flexible Dashboards and Export Options
With Chartsy, users can:
- Save AI-generated reports
- Build personalized dashboards
- Adjust chart types for better visualization
- Download charts as PNG files for presentations
This flexibility makes Chartsy practical for founders, marketing teams, and ecommerce managers who need shareable insights.
Data Health Monitoring
Chartsy includes a technical data report to:
- Identify duplicate records
- Detect missing or out-of-sync data
- Ensure accurate reporting
Reliable data ensures that merchants can make informed decisions confidently.
What About Glew.io for BigCommerce?
Glew.io provides structured ecommerce reporting through pre-built dashboards, KPI tracking, and manual custom report building. Users can track customer segments, product performance, and marketing results, but report creation is filter-based and manual.
Unlike Chartsy, Glew.io does not combine data automatically across multiple BigCommerce tables. Merchants often still need to export data and merge it manually to create comprehensive reports.
Feature Comparison: Chartsy vs Glew.io for BigCommerce
| Feature | Chartsy | Glew.io |
|---|---|---|
| BigCommerce integration | Yes | Yes |
| AI-powered natural language reporting | Yes | No |
| Custom reports from plain English prompts | Yes | No |
| Unified reporting across multiple BigCommerce tables | Yes | No |
| 30+ pre-built ecommerce metrics | Yes | Yes |
| Advanced customer clustering | Yes | Yes |
| Monthly cluster movement tracking | Yes | Limited |
| Data health report | Yes | No |
| Downloadable charts (PNG) | Yes | Yes |
| Best for | AI-driven, flexible reporting | Structured dashboard reporting |
Why AI-Powered Reporting Matters
BigCommerce merchants frequently ask questions like:
- Why did revenue dip last week?
- Which customer segment has the highest lifetime value?
- What products are driving repeat purchases?
- Which customers are at risk of churn?
Traditional reporting tools require navigating dashboards or rebuilding reports manually - often across multiple tables - which is time-consuming and error-prone.
Chartsy allows merchants to ask questions in plain English and instantly generate unified reports, combining all relevant datasets automatically.
Who Should Choose Chartsy?
Choose Chartsy if you want:
- AI-powered BigCommerce analytics
- Custom reports without technical skills
- Natural language ecommerce reporting
- Unified reporting across multiple tables
- Advanced customer segmentation
- Flexible, modern dashboards
Who Should Choose Glew.io?
Choose Glew.io if you prefer:
- Structured dashboards
- Manual report building
- Fixed KPI tracking
- Traditional workflow control
Final Verdict: Chartsy vs Glew.io for BigCommerce
Both tools provide ecommerce analytics for BigCommerce merchants. However, Chartsy stands out with AI-powered custom reporting, natural language prompts, automatic data unification across multiple tables, advanced customer clustering, and data health monitoring.
For merchants who want fast insights, conversational analytics, and modern reporting without spreadsheet work, Chartsy offers a more accessible and scalable solution.
Written by
Chartsy TeamThe Chartsy Team writes guides, product updates, and resources to help SaaS and eCommerce founders make sense of their metrics, without SQL or spreadsheets.
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